Free Shipping on all U.S. orders over $60!


Shipping time frame:

All orders take 5-7 business days from the day after you place your order to process before shipping out.   

Shirt of the Week:

These shirts will be shipped out 5-7 business days after the sale ends. The sale runs from Wednesday to Wednesday.

Due to the nature of the product (limited shirts printed) we will not offer exchanges on the shirt of the week tees.



Our return policy period lasts 30 days. If 30 days have gone by since your day you received your order, unfortunately we can’t offer you a refund or exchange. Your return most be postmarked before the 30 day period ends or your return will not be processed.

If you have a damaged or incorrect item, you must contact us at or by phone with a picture of the item within 7 days of receiving your order. Incorrect items will receive a prepaid return label so that you can send the item back at no cost to you! 

To be eligible for a return, your item must be unused and in the same condition that you received it. Items that are washed will not be exchanged or refunded. 


Exchanges only allowed on full price items, sale items are FINAL SALE. If you need to exchange the shirt for a different size please make sure to leave a note in the package on what size you would like to exchange it for and mail it to:


2251 Joe Bruer Rd.

Level Plains, AL 36322

Please send us an email at with your tracking information with ATTN: Returns/Exchanges in the subject line. Please allow 2-3 business days for us to process your request once we receive your package. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We do not pay for return shipping labels on exchanges. However, we do pay for the shipping when we send the item back to you.


To return your product, you should mail your product to: 


2251 Joe Bruer Rd.

Level Plains, AL 36322

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Damaged/defective shirts

If you get your item and it is damaged/or defective, you must send us an email with in 7 days of receiving your shirt for another shirt to be sent in place of it. 

Additional non-returnable items:
Gift cards

Shirt of the Week

Limited Edition

Last Chance Items

Grab bags

 Warehouse Spring Cleaning Shirts

To complete your return, we require a receipt or proof of purchase. This can be found in your e-mail confirmation.

Lost or stolen packages

Crazy Cool Threads is not responsible for lost or stolen packages or shipping issues once the package leaves our facility. Once the package leaves our facility, the responsibility of USPS- please watch your tracking information for updates on the location of your package. 

The carrier will generally determine if your order can be left in a safe secure place at your delivery address. If you believe your package may have been lost or stolen, please contact our customer support team so we can assist you.